Refund Policy

Thank you for choosing TalentHut.lk for your recruitment and advertising needs. We strive to offer high-quality service and support for all our users. Please read our refund policy carefully before purchasing advertisement services on our platform.

1. Non-Refundable Services

Once a job advertisement has been published on our portal, the payment is non-refundable. This includes:

• Standard job postings
• Featured listings
• Sponsored advertisements

• Resume access packages

We encourage customers to double-check all job details before submitting for publishing.

2. Cancellation Before Publishing

If you decide to cancel your advertisement before it has been published, you may request a refund. The refund will be issued after deducting a 10% processing fee. To request a cancellation, please contact us within 12 hours of your payment.

3. Duplicate Payments

If you believe you have been charged twice or made a duplicate payment by mistake, please contact our support team within 7 days of the transaction. Upon verification, we will issue a full refund for the duplicate payment.

4. Technical Issues

If a technical issue on our platform prevents your ad from being published or displayed correctly, and the issue is not resolved within 3 working days, you may request a full or partial refund, depending on the situation.

5. Refund Request Process

To request a refund, please email us at [your support email] with the following details:

• Full name
• Email address used during registration
• Payment date and method
• Transaction ID

• Reason for the refund request

All valid refund requests will be processed within 7–10 business days.

6. No Refunds for Poor Response

We do not guarantee the number or quality of job applications received. Therefore, no refunds will be issued based on the response rate or candidate quality.

Privacy Policy

At TalentHut.lk, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We collect the following types of information when you use our site:

a. Personal Information
b. Account Information

c. Usage Data

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process job advertisement payments
• Publish job listings
• Improve our website and customer experience
• Prevent fraudulent activities and security breaches

• Send newsletters or promotional messages (only if you opt-in)

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Payment gateways to process your transactions
• Third-party service providers (e.g., hosting, analytics) under confidentiality agreements

• Law enforcement or legal authorities when required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions
• Understand user behavior on our site

• Improve site functionality and performance

You can control cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and data (subject to legal obligations)
• Opt-out of marketing communications

• Request data portability

To exercise these rights, please contact us at [your support email].

7. Retention of Data

We retain your data for as long as necessary to provide our services and comply with legal obligations. If you close your account, we will delete or anonymize your data, unless retention is required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review the policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy,

Go to Contact Page